Returns & Exchanges

At VIP Bags, we stand behind the durability and quality of our luggage. If you are not completely satisfied with your purchase, you can return or exchange your product within 15 days of delivery, provided it is in its original, unused condition.

Return Process

• 1.
  Initiate Request

  Log in to your account and visit the 'My Orders' section to select the item you wish to return and submit a formal request.

• 2.
  Quality Inspection

  Ensure the bag is packed in its original box with all warranty cards, tags, and accessories intact for our courier partner to collect.

• 3.
  Reverse Pickup

  Once your request is approved, our logistics partner will schedule a pickup within 48 to 72 hours from your registered address.

• 4.
  Refund Processing

  After a successful quality check at our warehouse, your refund will be credited to the original payment mode or bank account within 7-10 working days.